Life as a Spectator Sport

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Tuesday, December 09, 2008

Extended stay heaven and hell

Greetings from Candlewood Suites in Virginia Beach, one of the nicer extended stay places we've been in. It's a bit more expensive than the cheapest ones, but as with anything else, you get what you pay for. And unless money is really tight, what you get is worth it.

In order of general preference and amenities, Candlewood has a reasonable amount of counter space (nearly as much as I have at home, if I remove the microwave). It has tableware for four, not just two. It has a good selection of cooking utensils, including a knife long enough to slice bread (important when the only bread you have with you is a homemade loaf snatched out of the freezer at the last minute). It has a toaster, salt and pepper shakers, a measuring cup, a colander, three sizes of serving dishes, two pots and a frying pan--in other words, you could live here for an extended period without having to provide a lot of additional utensils and cookware of your own. That, to me, is the definition of an extended stay hotel.

Suburban Hotels are a step down, but still acceptable. No toaster, no dish drying rack, far less useful space (but it's still possible to fix a meal without having to use the sink for counter space). I carry a toaster and a collapsible drying rack with me anyway, so their absence isn't a problem. There's no measuring cup and no serving dishes, but I don't usually need those on the road. Like Candlewood, Suburban provides a small bottle of dish detergent, a cutting board, handtowel, pot holder and dishcloth.

And then there is Extended Stay America, sigh. Six inches of counter space (yes, I measured) between the cooktop and the tiny sink. There's a dish drying rack, but where do you put it? Same for the toaster they provide. Two sets of tableware, a spatula and a paring knife, and that's all. No dish detergent, no ice cube trays, no colander. One side of the bed is jammed up against the wall, so whoever is sleeping on that side has to climb in over the end of the bed. The tv is miniscule, you pay extra for internet service, and all the rooms open to the outside. I think what aggravated me the most was the difference between what their website shows as a typical room, and what you actually find after you pay for it and figure out how to use the very odd room key (push it into the lock, hold it there, then turn the knob with your other hand--try managing that with an armful of groceries). I complained at the front desk about what seemed like a bait and switch on the room, and was told that what I saw on the internet was a "generic" room. Uh . . . huh?

And for this, you pay only about $15 less than Candlewood. That varies by city, of course, but the difference has been roughly the same for all the cities where we've stayed in both chains. My only gripe about Candlewood is that the desk and eating surface are adjacent to the cooktop, so you risk spattering your computer and paperwork with whatever you're cooking if you're not careful. I'm willing to be careful, for decent food preparation space, free internet, free laundry, a 24-hour exercise room and front desk personnel who don't act as though they expect you to tear up the place if you're not watched every minute.
posted by Liz @ 8:14 PM     |


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